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Delicious Policies

Privacy

At Delicious we respect your privacy and security! Our mailing lists are never sold or traded! Your orders are transmitted and processed using our secure server. We know that a customer who feels safe and respected will be a returning customer!

Information for Check / Money Order Payments

If you select to pay by check or money order, please make payable and mail to:
Delicious LLC.
212 E. Girard Ave.
Philadelphia, PA 19125

Domestic Shipping

Our standard shipping method for domestic orders is UPS Ground. UPS shipments must be delivered to a street address -- they will not deliver to Post Office Boxes. Shipping charges will be billed again for any returned shipments that must be re-sent to a valid address.
If a P.O. Box address is given for an order that has UPS selected as the shipping method then, at our discretion, we may optionally ship via USPS Priority Mail instead. Additional charges may be added if the cost of shipping exceeds what was paid.
Other shipping methods may be requested if necessary, additional charges may apply. Contact us before completing your order to if you wish to make special shipping arrangements.

International Shipping

International orders are welcome. We ship all over the globe! All payments for international orders must be in US Dollars. Credit cards, PayPal (in US Dollars), and International Money Orders (in US Dollars) are all acceptable. International personal checks or business checks cannot be accepted due to long check clearing time and bank fees. Buyer is responsible for any customs/duties charges. "Delicious LLC / Delicious Corsets" cannot be held accountable for any delays in delivery due to customs procedures. It is the responsibility of the buyer to contact their country's customs in the case of detained packages. Shipping charges will be billed again for any unclaimed orders that must be re-sent.

Shipping & Processing Times

Orders are usually shipped within 3 business days. Our offices are open Monday through Friday, and are closed on Saturdays, Sundays, and holidays. Weekends and holidays are not considered business days, and orders are not processed during these times. Any orders received after 3pm will not begin processing until the following business day.

You will be notified if anything is backordered or if there will be a substantial delay for any reason. If you have a strict deadline by which you need to receive your order please contact us to confirm your shipping options.

Sales Tax

Sales tax is charged on applicable items only on orders sent within the state of Pennsylvania. PA state sales tax is currently 6%; orders sent within the city of Philadelphia include an extra 2% city tax for a total of 8%.

Returns Or Exchanges

Boutique Merchandise:

Delicious is aware that purchasing clothing and "in-stock" corsets through a website can be a tricky ordeal ...we want to remove as much guesswork for you as we can! We can provide you with accurate measurements and fit information prior to placing your order; please contact us if you are unsure about sizing or have questions about any item. Please rest assured that we want you to love your purchase and have it fit you properly. If, however, it just doesn't work you can return your item within 14 days in the same condition that it was sent out (clean, unwashed, unworn, and undamaged) for an exchange, store credit or refund (minus shipping costs.) After 14 days return eligibility will be determined on a case by case basis for store credit or exchange only.

An RMA number must be requested before an item is shipped back, and must be prominently marked on the outside of the package or included inside the package along with the item(s) approved for return. Returns must be shipped back within 5 days of the issuance of the RMA number. All sales are final on discounted and sale items, special orders, and undergarments. Any Rewards Points (Delicious Dollars) that were earned from the purchase of a returned item will be deducted from your account.

Corsets:

All "Custom" and "Ready to Wear" corsets are made to order, therefore these corset sales are final. Delicious guarantees that your made to order corset will be free from damage or defect; if an order is found to be damaged or defective in any way please contact us within 7 days for a Return Authorization. We will gladly replace or repair any damaged or defective pieces. Delicious cannot be held responsible for damages that occur as a result of negligence, improper wear and care, or improper cleaning. There are no refunds for "made to order" corsets or corset deposits after work has started on your order.

Backorders / Out of Stock Merchandise:

We always try our best to keep inventory levels accurate, however the products you see on our site are the same ones we sell through our store and also through our pop-up boutiques, so occasionally inventory levels may not be correct. If an item you ordered is unavailable you may wait for the item to arrive, substitute a different item of the same value, or cancel the unavailable item and receive a refund for it. Rewards Points (Delicious Dollars) are not earned on cancelled items, as they are only rewarded for actual dollars spent through completed sales.

Identity Verification

Delicious LLC takes online payment security seriously. Through our credit card processor there are many safeguards that must match for a transaction to be approved. In certain cases most of the safeguards match and there are one or more pieces of information that do not. Sometimes this is an address or zip code that was entered incorrectly, or a CVV code that was so worn down it was hard to read and set off a red flag with the credit card processor. In these cases we ask our customers to provide certain information to insure the validity of the transaction.

The verification that we require is to protect our customers from getting charged fraudulently and to protect ourselves from sending out merchandise to an incorrect address.

Delicious LLC may ask for one or more of the following pieces of information to verify that everything is in order.

1) Address Verification
2) CVV code Verification
3) Email/phone Verification
4) Name and Phone Number of Credit Card Issuing Bank
5) In some rare cases we will need you to scan the front and back of the credit card and email it to us. To protect yourself you can take a marker or a piece of tape to the first half of the credit card number leaving the last four digits visible. This is to verify that you have the card in your possession and your neighbor or a stranger hasnít just gotten a hold of your credit card bill.
6) For high value orders being shipped to high risk countries we may require that payment be made by money order or wire transfer until we have established a transaction history.

Any information that is provided to verify your identity will be promptly destroyed once your order has been confirmed as valid.

Disclaimer

All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copywrited material of Delicious LLC and may not be reproduced in any manner without the expressed written consent of Delicious LLC.

All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Delicious Boutique reserves the right to refuse to sell the item at the listed price.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Delicious shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, Delicious shall issue a credit to your credit card account in the amount that was charged.