Philly store closed Thurs. May 24th - Sun. May 27th for Wildfire Retreat! - Reopening Wed. May 30th! - Online Store ALWAYS Open!
Exchanges & Returns
We know that online purchasing can be a tricky ordeal ...we want to help remove as much guesswork as possible! Our staff is happy to provide you with accurate measurements and fit information prior to placing your order. If, however, an item just doesn't work you can return it for exchange, credit, or refund - the below conditions apply:
Return requests (RMA # requests) must be made within 14 days.
Please mark the issued RMA # on the outside of the package or include it inside along with the item(s) that were approved for return.
Returns must be shipped back within 5 days of the issuance of the RMA number.
Returned items must be in the same condition in which they were sent - clean, unwashed, unworn, and undamaged.
Approved items are eligible for exchange, store credit or refund (minus shipping costs.) After 14 days return eligibility will be determined on a case by case basis for store credit or exchange only.
Unauthorized returns, including refused or unclaimed packages, are subject to a restocking fee of 20% of merchandise total plus all shipping charges.
All sales are final on discounted and sale items, Made to Order / Special Order items, and undergarments.
Buyer is responsible for return shipping costs.
Any Rewards Points (Delicious Dollars) that were earned from the purchase of a returned item will be deducted from your account.
Made to Order Items:
All Made to Order / Special Order items are made specifically to fill your order, and therefore are final sales.
Delicious guarantees Made to Order items will be free from damage or defect.
If an order is found to be damaged or defective in any way please contact us within 14 days for a Return Authorization #.
We will gladly replace or repair any damaged or defective pieces.
Delicious cannot be held responsible for damages that occur as a result of negligence, improper wear and care, or improper cleaning.
There are no refunds for "made to order" items after work has started on your order.